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Kenya Field Operations Associate

Seeking a strategically minded results oriented professional with experience in people facing work to join our Field Staff Management team in Kenya.

Job overview

Team
Field Operations
Location
Kenya
Location Type
Field
Career Level
Global Professionals
Kenya

Kenya

Kenya was our founding country of operation, and it remains our largest in terms of both numbers of clients and staff.

Job Description

The Field Staff Management (FSM) Team is the people arm of the Field Operations (FOPs) department and is primarily responsible for  empowering, managing, growing and developing our professional, rural field-team in such a way that each member of the field that can successfully execute key responsibilities and achieve excellent performance in the field. The four drivers for achieving this vision are:

  • Field Staff Professional Development
  • Field Staff Performance Management
  • Field Staff Recruitment and Promotions Processes
  • Field-HR Processes and Systems

The focus of the team is divided between executing everyday staff management operations and the design and implementation of strategic projects that aim to improve staffing efficiencies in each of the drivers listed above. The FSM Strategy and Research Associate will manage a sub-team that focuses primarily on the strategic design and implementation of staffing related projects and initiatives.

Responsibilities of the FSM Program Associate  will include:

Research and Strategy

  • The FSAssociate will manage the FSM research and strategy pipeline. This will require him/her to carry out research; identify potential inefficiencies within current staffing processes systems; and map out current and future improvement areas.
  • Once staffing program inefficiencies have been identified, and sufficient research has been carried out, the FSM Strategy team will scope and design projects that aim to improve staffing outcomes in the field.
  • The FSM Strategy and Research Team will directly manage, prioritize and implement the portfolio of projects in the FSM Project Improvement Pipeline.

Field Staff Performance Management

  • Lead a team responsible for managing all aspects of field staff performance, including compensation, performance management, professional development, and performance analytics.
    Design and manage new systems and processes that effectively link organizational strategy to field execution to ensure we deliver the best service for our farmers.

Building Team

  • Lead on projects that aim to identify, attract and assess high quality future One Acre Fund Field Officers at scale.
    Create systems and processes that provide the necessary professional development training to empower every field staff member to maximize their potential at One Acre Fund.
  • Manage and oversee the annual field staff promotions processes.
  • Directly manage 2 HQ based staff.

FSM Strategy and Planning

  • Thought partner in setting both FSM and Field Ops strategic goals and priorities, particularly in regard to improving the productivity, performance, and satisfaction of our field staff team.
  • Participate, together with departments, in annual budgeting process; anticipate spending for the year based on annual plans.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

We are seeking exceptional professionals with 2 to 5+ years of work experience, and a demonstrated long-term passion for international development. Candidates who fit the following criteria are strongly encouraged to apply:

  • Relevant work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. starting a field program in a developing country, leading a conference, starting a business, solid Volunteer Service Organization accomplishments (VSO, Peace Corps, JICA, etc.).
  • Bachelors degree; Masters degree preferred. 
  • HR/Talent management experience preferred.
  • Advanced data analytical skills (fluency in R or STATA preferred but not required).
  • Experience in people analytics strongly preferred.
  • Strong leadership experiences with the demonstrated ability to lead a team to accomplish its goals.
  • High emotional intelligence: Self-regulation and empathy in particular.
  • A true team player: You’ll be willing to do whatever it takes to help the Kenya team.
  • Excellent judgment in sensitive people issues, management skills, creative problem solving.
  • Strong communication skills, both written and oral.
  • Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
  • A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track role.
  • Language: English required. Swahili-speakers strongly preferred.

Preferred Start Date

As soon as possible

Job Location

Kakamega, Kenya 

Compensation

Commensurate with experience

Duration

Full-time job

Benefits 

Health insurance, paid time off

Sponsor International Candidates

Yes. East Africans are strongly encouraged to apply.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here