Kenya Retail Operations Specialist

Looking for an exceptional candidate to oversee key operational elements of our rapidly expanding network of rural retail outlets.

Job overview

Career Level


Kenya was our founding country of operation, and it remains our largest in terms of both numbers of clients and staff.

About One Acre Fund

Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund. 

To learn more about our work, take a look at our Why Work Here blog for more information.

About the Role

The Retail Operations Specialist will oversee key elements of the daily operations of One Acre Fund's rural retail network. You will ensure that our shops are placed in great locations, kept in great physical condition, and running efficiently. You will work in close collaboration with the leads of multiple teams to help us serve more than 500,000 farmers.

The Retail Operations Specialist will report to the Operations Lead and will support in the rapid expansion of our retail operations.


  • Manage the scouting process to ensure that top quality new sites are found and secured for the placement of dukas in new locations;
  • Work closely with our Government Relations team to have the correct permits for operations issued in a timely manner;
  • Be responsible for managing all lease agreements and relationships with landlords across the duka portfolio.
  • Manage contractors for the fabrication of the duka containers, construction of foundations, and site preparation to the required quality standards;
  • Manage all One Acre Fund assets across the portfolio, developing and running sound systems of accountability;
  • Manage security provision across the portfolio, in liaison with the appointed security provider.
  • Manage the implementation of inventory control systems at the shops;
  • Manage procurement requests from the team, including day to day requests, and general set up requirements;
  • Manage the records and payments for all staff employed on a short term / casual basis.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.


Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

  • 3+ years of experience in Retail Operations / Project Management;
  • Bachelor's degree in Project Management, Retail Operations, or similar related field
  • Experience of project management / operations and asset management;
  • Experience managing work across multiple sites across a wide geographic area.
  • People management skills.

Preferred Start Date

As soon as possible

Job Location

Kakamega, Kenya


Health insurance, paid time off 


This role is only open to citizens or permanent residents of Kenya. 

Application Deadline

5 December 2021

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an address. Please report any suspicious communication here (, but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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