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Global Director of People Operations

Build our team and lead key people and HR management initiatives as One Acre Fund grows.

Job overview

Team
People Operations
Location
Kenya, Rwanda, Uganda
Location Type
Various location types
Career Level
Executive Leaders

Job Description

Our Global Director of People Operations will be one of the most important people in the organization, and will quickly join the organization-wide leadership group. S/he will be a key deputy to the Global Director of Operations and will lead all human resource and talent management functions in our 7,000+ person organization, spanning several departments.

This is not a typical HR management role since we think of HR differently than most companies. We take pride in our innovative approach to talent and team; our creative recruitment strategies drive more than 35,000 international and 100,000 country national applications per year; we retain top professionals in field postings far longer than most organizations and companies; we are building a high-performing, mission-driven team that is primarily based in rural areas, so that they can learn from our customers on a daily basis. Our team matters more than anything else, and we are seeking an exceptional, innovative leader who can help take our HR and talent functions to the next level as we continue to scale rapidly.

The overarching goals of this role are to:

  • Continue building best-in-class people functions to help us recruit, develop and retain top global and country-national talent across more than 10 countries. We have a team of dozens of experienced staff members working on innovative People solutions and are seeking an innovative leader to help push the team and our progress even further
  • Make One Acre Fund the best place to work in the world for development professionals looking to build a career in social impact
  • Drive innovation across all HR and talent functions
  • Help us maintain our unique culture as we scale

Specific responsibilities include:

  • Setting Vision & Strategy:
    • Work with senior leaders to collaboratively set and execute on long-term vision for all HR and talent functions, under the “People Division” umbrella
    • Work with leadership on organizational design and change management, to help maintain a high-performing, motivated, and impactful team
    • Build and maintain strong collaborative working relationships across several global departments, and amongst key leaders in all countries
    • Identify and execute on key areas of strategic innovation
  • Building Team:
    • Day-to-day management of multiple director-level staff, with a total team size of several dozen staff
    • The following teams fall under the management of the Global Director of People Operations (HR):
      • Global Recruitment and HR, Country-based Recruitment and HR, Training and Development, People Innovations, and Corporate Operations (health, safety, facilities, visitors)
    • Global Director of HR will be responsible for rapidly growing the careers of the leaders of these departments through weekly check-ins and workshops, ongoing development feedback, and bi-annual career reviews
  • Executing on Key Organizational Initiatives: Deliver results on key organizational initiatives related to all aspects of HR and talent management, including working with our outstanding team of department directors in the following areas:
    • Recruitment
      • Help strengthen and diversify our recruitment pipeline from global and in-country talent pools, and streamline hiring processes
      • Build a strong internal and external brand to attract and retain top talent in our field
      • Help recruit top talent to fill leadership positions
      • Continually monitor and (when necessary) improve upon compensation and benefits package to remain competitive
    • Development
      • Collaborate with leadership to identify and address training and development needs to roll out to our global staff
      • Design and implement scalable professional development services to build the careers of our amazing staff members in 10+ countries
    • Retention
      • Maintain our unique organizational culture across a growing number of country operations
      • Develop an innovative approach to retaining talent, particularly in rural postings
      • Build practical systems to ensure health and safety of staff across several field and capital city sites
    • Data and Compliance
      • Improve collection and use of data using HRIS and other systems
      • Use data to make educated decisions about people strategy
      • Work closely with Legal team to minimize HR and compliance risks
    • Generally - design and implement innovative and impactful systems that can scale across several countries in E. Africa, Europe, North America, and Asia
    • Note: Most work will be done through our incredible team of key deputies and department directors, but direct involvement in sketching, creating, and editing of key deliverables will be required
  • Leading Innovation in HR and Talent Management: Drive innovation across all HR and talent management functions, by thinking creatively and outside the box. We are not looking to build a run-of-the-mill HR department. Example focus areas include:
    • Creatively expand our global reach into untapped talent pools, and attract the best people available (E. Africa, W. Africa, Asia, etc.)
    • Continue designing creative solutions to retaining top talent in rural field locations
    • Use technology to cost-effectively deliver professional development services across several countries
    • Continually raise the bar and create an exceptional “customer experience” for all staff
  • Communication:
    • Serve as the global voice for all HR and talent-related issues, to the organization and top leadership
    • Help all HR teams work and communicate together to provide the most impactful results to our staff and clients

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

We are seeking exceptional candidates with 7-10+ years work experience as a general manager and leader in a fast-growing organization, and a propensity for innovation – C-level executives or co-founders would be ideal candidates. Prior HR experience preferred but not required if the candidate has held a senior-level position at an innovative organization that places a strong emphasis on People. Candidates who fit the following criteria are strongly encouraged to apply: 

  • Passion for building teams, finding talent, building relationships and tackling challenging people-related issues
  • Proven ability to manage teams and develop leaders; experience in remote management a plus
  • Excellent written and verbal communication skills
  • Strong data and analytical skills; advanced Excel a plus
  • Experience working in a multi-cultural workplace in a developing country, ideally in East Africa, a plus
  • Creativity and strong problem-solving skills
  • Related Master’s Degree is an asset, but not strictly required
  • We are looking for passionate professionals who combine strong leadership skills with patience and a humble approach to service
  • A willingness to commit to living in East Africa for at least two years – this is a long-term, career-track role
  • Language: Fluent English required; Swahili, Kinyarwanda and/or French a plus

Preferred Start Date

Flexible

Job Location

East Africa field site or capital city, with up to 25% travel (initial six months will require 50% time in rural East Africa)

Duration

Full-time career role 

Compensation

Commensurate with experience

Benefits

Health insurance, housing, annual flights, and other quality of life benefits

Sponsor International Candidates 

Yes 

All expressions of interest will be strictly confidential

East Africans strongly encouraged to apply.